NCC moves to curb data depletion, wrong airtime deductions by GSM providers

The Nigerian Communications Commission (NCC) says it had tightened the noose against data depletion and illegal deductions by telecommunications firms through an on-going forensic audit for maximum protection of consumers.

The NCC’s Executive Vice-Chairman (EVC), Prof. Umar Danbatta, who made the disclosure when he received the ‘Man of the Year 2020 award’ from a magazine in Abuja, said the move is to check the rising complaints by subscribers in the country.

According to a press statement issued yesterday by the NCC Director, Public Affairs, Dr. Ikechukwu Adinde, quoted the EVC as noting that while consumer protection remained a focal area of the commission’s regulatory activities, it had accomplished significant improvements in this direction through various initiatives geared at making mobile operators consumer-centric.

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